User applies for a premium / special number for the first time
Dear user, you can apply for a special ID through the banner and a dedicated staff member will contact you. Thank you for supporting and using Wahoo.
Account & Profile
Special IDs, VIP, nationality, gender, suspensions, and profile-related issues.
Applies for a special ID for the second time
Dear user, we have already submitted your request to the Wahoo official team. If there is any result, we will reply to you as soon as possible.
Wants a higher-level ID but recharge amount is not enough
Dear user, after checking your account, your recharge amount does not meet the requirement for this ID. Thank you for your understanding. You may choose another available ID.
Wants to change ID
Dear user, an ID can only be changed once within its validity period. Thank you for your understanding.
Gift VIP
Dear user, after a VIP is gifted, its remaining validity will be reduced to one fifth of the original duration. For example, a 30-day VIP becomes 7 days after gifting, a 15-day VIP...
Does not meet the requirements to change nationality
Dear user, we are unable to change your nationality at the moment. Thank you for your understanding.
What should I do if my account has been suspended or banned?
We will check the reason for the suspension immediately and reply to you within 24 hours. Thank you for your cooperation and understanding. The Wahoo Team wishes you a pleasant and...
The gender was entered incorrectly during registration. How can it be corrected?
Dear user, the platform does not support changing account gender casually. If you want to change your gender information, please provide relevant identity documents.
Wants to change gender again
Dear user, account gender cannot be changed at will. If you would like to modify the gender registered for your account, please provide an official identity document such as an ID ...
Forgot email password
If you forgot your email password, please visit the Google Account management website and follow the recovery instructions there. After resetting it, you can try to log in again.