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Agencies, Agents & Recharge Agents

Repeatedly asks to leave without enough proof

Dear host, if you want the platform to process your exit or transfer from the agency, you must satisfy at least one of the following conditions and provide us with a clear screen-recording video: 1) the agent has been offline in the app for more than 10 days, or you sent an exit request for 7 consecutive days without any reply from the agent; 2) the agent added you to their personal blacklist or the room blacklist; 3) you were insulted or treated improperly by the agent. For reference, the full platform policy also covers cases such as the agent agreeing to your exit, demanding money or compensation before allowing you to leave, or being inactive for more than one week. In addition, if you have been in the agency for more than 180 days and did not work for two consecutive months with earnings below USD 1 in both months, you may leave without the agent's consent.

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